FAQs
Here are short answers to frequently asked questions about our products and services.
Passenger cars, commercial vehicles, heavy trucks, and engineering vehicles are all available.
Each motor has a fixed OEM code, through which you can query the matching products and parameters.
If you encounter issues with your generator starter, first disconnect the power and check electrical connections and protective devices. If the problem persists, it is advisable to contact professional technical support or service personnel for diagnosis and repair.
Yes, generator starters require regular maintenance to ensure their performance and reliability. It is recommended to periodically check electrical connections, switches, and protective devices to ensure everything is functioning correctly.
The lifespan of a generator starter depends on usage frequency and conditions. Generally, regular maintenance and proper usage can extend its lifespan. Typically, they can last for many years or even longer.
Auto parts industry, used in dealers, wholesalers, retailers and auto repair shops in each market.
The product price positioning is reasonable. Of course, we will also make reasonable adjustments based on the product’s market position and customer needs. But, they must be made while ensuring quality.
We give certain discounts to customers who have long-term cooperation and bulk purchases.
Our website has email, WeChat and WhatsApp contact information, and there will be professional personnel to serve you.
We can provide customized motors, but customers must provide samples, and the purchase quantity needs to be adjusted.
We base the delivery time on the customer’s order quantity and the accessories inventory. Normally, it is 45-60 days.
ISO TS16949 CERTIFICATE
The product warranty period is 12 months. If there are quality problems, please provide the pictures and videos. We will use them to solve the customer issue.
We have professional technical engineers to provide you with technical support and services. Please feel free to reach out to our support team for assistance.
We hope to maintain long-term and stable cooperation with customers. If there are quality problems, we will arrange for replenishment in the next order.
If it is a customized product, we will not return or refund if there is a technical error after the customer confirms it. However, if a regular product has a quality problem not caused by human damage during the warranty period, we will give customers restocking or refund services.
Local dealers or auto repair shops will help you handle it.